FAQ

FAQ - QREQ

Frequently Asked Questions About QREQ

Below we have collected answers to questions you may have. Learn more about QREQ's tools, QR codes, and how to use them effectively in our Blog.

FAQs Illustration
Account
QR Codes
Features & Tools
General

Account

How do I create an account?
You can create an account by entering your details on the registration page. Click here.
How do I reset my password?
Click on "Forgot Password?" and follow the instructions.
How do I change my email address?
Log in, go to your account settings, and update your email address.
How do I delete my account?
Log in to your account. You can delete your account in the account settings. Alternatively, you can contact our support team to permanently delete your account.
Can I deactivate my account?
Unfortunately, you cannot deactivate your account.
How do I update my profile information?
Log in, go to your profile, and update the desired information.
Why can't I log in?
Check if your email address and password were entered correctly, or reset your password.
How do I receive notifications?
You can enable or disable notifications in your account settings.
How can I view account logs?
Account logs can be viewed in the admin section. Navigate to the "Account Logs" section to see user account activities.
Can I have multiple accounts?
It is possible to create multiple accounts, but each account requires a unique email address.

QR Codes

What is a QR code?
A QR code is a two-dimensional barcode that stores information such as URLs, texts, or contact details.
How does a QR code work?
A QR code is scanned using a reader, such as a smartphone camera, to display the stored information.
How do I create a QR code?
Use a QR code generator, enter the desired data, and download the QR code.
Are QR codes free?
Enjoy 14 days of free access to our QR code service – non-binding and effective!
What is the difference between static and dynamic QR codes?
Static QR codes contain fixed data and cannot be edited, while dynamic QR codes can be updated and tracked.
Can a QR code expire?
Static QR codes do not expire. However, dynamic QR codes can be deactivated if the subscription ends.
Can QR codes be customized?
Yes, QR codes can be customized with unique colors, logos, and designs.
How much information can a QR code store?
A QR code can store up to 4,296 characters, including letters, numbers, and special symbols.
Are QR codes secure?
QR codes themselves are secure, but ensure you only scan codes from trusted sources.
Where can I find QR codes in daily life?
QR codes are commonly found on product packaging, posters, business cards, invoices, and mobile apps.
What features does your QR code generator offer?
Our generator supports dynamic QR codes, design customization, tracking options, and API integration.
What are dynamic QR codes?
Dynamic QR codes can be edited after creation and offer detailed tracking analytics.
Can I customize QR codes?
Yes, you can design QR codes with colors, logos, and custom shapes to highlight your brand.
How does QR code tracking work?
With dynamic QR codes, you can analyze data like scan counts, locations, and devices used.
What types of QR codes does your tool support?
Our tool supports static and dynamic QR codes, as well as codes for URLs, Wi-Fi, payments, and more.
Can I use QR codes for marketing campaigns?
Yes, QR codes are ideal for directing customers to landing pages, product details, or special offers.
Can I use QR codes for printed media?
Yes, QR codes can be used on posters, brochures, and other print materials to connect to digital content.

Features & Tools

What features does the QREQ QR Code Generator offer?
The QR Code Generator allows the creation of static and dynamic QR codes with customizable designs, colors, and logos.
What are dynamic QR codes and how do they work?
Dynamic QR codes can be edited after creation and provide analytics such as scan counts, locations, and device information.
What is the "Share" feature on QREQ?
The "Share" feature allows links, QR codes, and bio-links to be directly shared via social media, emails, or messengers.
How does pixel integration work on QREQ?
Pixel integration allows the use of tracking pixels (e.g., Facebook Pixel) to accurately track the success of your marketing campaigns.
How does the "Team" feature enhance collaboration?
The "Team" feature allows you to invite multiple users to collaboratively manage links, QR codes, and analytics.
What AI features does QREQ offer?
QREQ offers AI tools for chats, images, documents, and much more.
Can I share files via QREQ?
Yes, QREQ enables dynamic file-sharing links for documents, images, and other files that can be updated anytime.
Can I customize my short links?
Yes, QREQ allows custom short links, enabling you to tailor domains and URLs to your preferences.
What analytics does QREQ offer for links and QR codes?
QREQ provides detailed analytics like click counts, geographical locations, device types, and optimal time windows for maximum performance.
What are bio-link pages and how do they help?
Bio-link pages consolidate multiple links into a single profile. They are perfect for social media platforms like Instagram or TikTok.
Does QREQ offer an API for integrations?
Yes, the QREQ API enables automated creation and management of QR codes, short links, and bio-links in your own applications.
Can I personalize QR codes?
Yes, QREQ allows QR codes to be customized with colors, logos, fonts, and additional designs to enhance your branding.

General

What is QREQ and what can I use it for?
QREQ is a platform offering tools like QR code generators, short links, bio-link pages, and vCards. It is ideal for marketing, analytics, and digital presentation.
Is QREQ free to use?
Enjoy 14 days of free access to our QR code service. After the trial, you can access paid premium features with additional options and detailed analytics.
What tools are available on QREQ?
QREQ offers QR code generators, short links, bio-link pages, digital business cards (vCards), file sharing links, HTML hosting, and much more.
What advantages does QREQ offer for businesses?
Businesses can optimize marketing campaigns, analyze links, create customer profiles, and easily manage digital content with QREQ.
Is QREQ GDPR-compliant?
Yes, QREQ complies with data protection regulations like GDPR, CCPA, and PECR to protect user data.
Can I cancel a subscription on QREQ?
Yes, you can cancel your subscription anytime in your account settings. After cancellation, your account remains active until the end of the subscription period.
Are my data safe on QREQ?
Yes, QREQ uses modern security protocols like TLS encryption to protect your data from unauthorized access.
Does QREQ offer support for businesses?
Yes, QREQ provides dedicated business support with tailored advice, integration tips, and troubleshooting.
Can I create bio-link pages with QREQ?
Yes, QREQ allows creating customizable bio-link pages that bundle multiple links into one profile.
What payment methods are available for QREQ subscriptions?
QREQ accepts credit cards, Stripe, PayPal, and other popular payment methods available in your country.